Privacy Policy

Last Updated: 09/10/2025

Walks & Whiskers By Tracy (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our pet care services.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, address, phone number, and email address when you contact us, make a booking, or sign up for updates.
Pet Information: details about your pets (name, breed, age, health needs, and routines) so we can provide safe and appropriate care.
Payment Information: billing details for processing payments (handled securely through our payment processor; we do not store full payment card details).
Website Usage Data: such as your IP address, browser type, and pages visited, which may be collected automatically through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

Provide and manage pet sitting, dog walking, and related services.
Communicate with you about bookings, updates, and inquiries.
Process payments and send invoices.
Improve our website, services, and customer experience.
Comply with legal or regulatory requirements.

3. How We Protect Your Information

We take your privacy seriously and use appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Access is limited to authorized personnel only.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share limited data with:

Trusted third-party service providers (such as payment processors or website hosting platforms) who assist in running our business.
Legal authorities if required to comply with applicable laws or regulations.

All third parties are required to handle your information securely and only for the purpose of providing their services to us.

5. Cookies

Our website may use cookies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to refuse cookies if you prefer.